OUR GUARANTEE         If you are not satisfied, we will refund your purchase price or replace the defective product. Our compatible products work like the original equipment manufacturer’s products. Our remanufactured products are cleaned and inspected, and any defective parts are replaced. Laser Technology Services, We Got Ink.Com, Xpress Ink, & Paper Co. products are guaranteed to be free of defects in materials and workmanship. Appolo, Brother, Canon, Compaq, Epson IBM, Hewlett Packard, Lexmark, Xerox